What should I do if I cannot withdraw money/cash from an ATM?

If you encounter issues with withdrawing money/cash from an ATM, here are a few steps you can take:

1. Check Account Balance: Verify if your account balance is sufficient for the withdrawal.

2. Exceeding Limit: Confirm whether you've exceeded your withdrawal limit.

3. ATM Compatibility: It's possible that the ATM you're using doesn't support the type of transaction you're attempting. For example, some ATMs may not support Visa withdrawals. Trying another ATM might resolve the issue.

If you continue to experience issues, we suggest trying a different ATM or visiting another bank branch. Different devices and branches may offer varying levels of service support.