Stella Support

Dear Valued User,We have successfully completed the system upgrade, and all card services have now been fully restored.We sincerely apologise for any inconvenience this may have caused and truly ap...

Stella Pay will conduct a system maintenance on Monday, December 1, 2025, from 07:30 to 11:30 (UTC+8). During this period, BTC and ETH card top-up services will be temporarily unavailable. All serv...

Dear Stella Pay users,Starting 22 August 2025, Stella Pay cards will no longer be supported on Apple Pay.From this date, you will not be able to add your Stella Pay card to Apple Pay.If your card i...

Dear Valued User, We have successfully completed the upgrade of our underlying IT infrastructure, and all card services have now been fully restored. We sincerely apologise for any inconvenience th...

Dear Users, Our card infrastructure is currently undergoing system maintenance, and card services are temporarily unavailable. We will notify you as soon as the maintenance is completed. Thank you ...

Stella Pay will conduct system maintenance on Sunday, 22 December 2024, from 5:00 PM to 8:00 PM (UTC+8). During this period, stablecoin transfer services (including pre-funding balances, creating n...

I. What is Stella Pay on Telegram? Now, managing your digital assets just got even easier! Stella Crypto Card lets you spend USDT and USDC more directly from your crypto balance—seamlessly bridgin...

A Guide to How to Top Up Your Stella Pay Card: Step 1: Launch and log into your Stella Pay app. Step 2: Click on "Top Up" on your homepage. Step 3: Choose a card (physical or virtual) to top up. St...

Please follow these steps to deposit cryptocurrency into your Stella Pay account: Step 1: Launch your Stella Pay app and navigate to the "Wallet" section to access your wallet page.   Step 2: Tap ...

Stella Card is a VISA credit card. Regular users begin with a zero initial credit limit and need to deposit funds before use. VIP users on the platform receive allocated credit, enabling advance sp...