Stella Support
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Recent activity by Stella Support-
Change of Email address
How do I change my email address? Step 1: Log into your Stella Pay account, navigate to the Home page, and click on your profile in the top left corner. Step 2: Click on "Security Settings". Step ...
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How can I earn commissions through promoting Stella Pay cards?
Introducing new users to Stella can lead to significant income opportunities for you! Here's how it works: 1. Share Your Referral Code or Link: Invite individuals to sign up for Stella Pay using y...
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What document is required to apply for a Stella Pay account?
Please have your original passport or ID ready for KYC verification to complete your registration with us.
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What is Stella Pay?
Stella Pay is a digital financial platform that integrates traditional fintech with emerging blockchain technology, offering a range of secure and efficient payment and investment solutions to wor...
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How do I get the refund if I failed my identity verification?
The card application fee will be auto refunded to your Stella Pay wallet if your identity verification is unsuccessful. You can view or claim your balance through the Stella Pay App. Simply tap 'Ge...
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What cryptocurrencies and networks are supported by Stella Pay?
Stella Pay is committed to continuously improving our products and enhancing the user's experience. Currently, Stella Pay supports a variety of cryptocurrencies, including BTC, ETH, USDT, and USDC,...
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How can I apply for a Stella Card?
To apply for a Stella Card, visit our website at https://www.stellapay.io/ and click the “Get the APP". This will direct you to a page with a QR code to download our app from Google Play Store or a...
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Change of Phone number
How do I change my phone number? Step 1: Log into your Stella Pay account, navigate to the Home page, and click on your profile in the top left corner. Step 2: Click on “Security Settings”. Step 3:...
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How do I turn on the auto-top-up features?
Kindly follow these steps to enable auto-top-up: 1. Log into your Stella Pay account and navigate to the "Card" page. 2. Within the "Card" section, find and select "Auto top-up". 3. Toggle the sw...
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How long is the KYC process?
The KYC process typically takes 1-2 working days. Thank you for your patience during this process. If your identification documents are genuine and valid, there is a high likelihood that they will ...